Unfortunately we can’t always avoid the people who are driving us crazy.  Frequently it’s family and often a child or significant other, but at some point we are going to need to be able to handle a rational discussion with a person who is pressing our buttons!

There’s a secret to handling this intense emotional stress, a secret that journalists the world over are familiar with.

It’s called “the interview”.

In order to probe for the truth, journalists need to maintain their objectivity.  In doing so, they maintain an inquisitive, nonjudgmental state which allows them to gather information objectively!

Why?  Because people can tell when they’re in trouble, when you’re emotionally invested, or going for the kill and it is during those times that they either shut down or get aggressive.

And neither of those reactions are helpful when investigating the truth.

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I have used the interviewing technique to great success with my husband!  But it is also a critical skill for working with children because it follows up with who, what, where, when, why, and how.

You know, specifics!

Adults often assume that they understand what a child understands when given information or instructions.  This really couldn’t be further from the truth.

When I was kid, for example, my dentist asked “Do you chew ice?”  I didn’t regularly chomp on ice cubes but I just happened to do it for the first time the week before.

I couldn’t tell him “no” because clearly I had very recently gnawed on some ice.  So I said “yes”, not realizing that he was asking me if I habitually chewed ice!

If only he had followed up his original question with “How often?” or “Why do you like to chew ice?” he would have quickly discovered that it was a one time event and he would have had a discussion with my father about bruxism.  (Also known as excessive grinding or clenching of the teeth.)

Instead my dentist assumed that I knew what he was asking without digging any deeper.

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The truth is that sometimes you’ll need facts more than you’ll need to get upset.  Like if there’s an accident.  Or if you’re researching a project

This weekend my father revealed a lot of heavy things including how and why he almost killed me as a baby, as well as the full lowdown on the crazy in my parents’ relationship.  We also discussed the night he tried to kill me as a teenager and let’s just say that saying we had a difference of opinion is putting it rather mildly.

Yet I didn’t lose my cool!

Because the whole idea behind an interview is that through getting the facts you can get to the truth.

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